Career Opportunities
Explore opportunities here if you are interested in joining our team in helping to keep families together. We strive to provide our employees with an experience that is enjoyable, supportive and rewarding in many ways.
-
Social Care Network Specialist (Rome Health)
Integrated Community Alternatives Network (ICAN), a Community-based Wraparound provider of Social and Mental Health services with emphasis on treating the client in a family context, is currently seeking innovative and experienced applicants to fill multiple Full-Time Social Care Network Specialist positions.
We are currently looking to fill two (2) positions in Rome Health Hospital.
The Social Care Network (SCN) Specialist will be at the forefront of human-centered care, connecting Medicaid-eligible members to vital non-medical services — from housing and nutrition to transportation and emotional well-being — that can dramatically improve their quality of life. The Specialist will adhere to and promotes the philosophy and mission of the agency by performing the following duties and responsibilities.
Salary: The annual salary range is $43,000 to $45,000. This range is an estimate based on an applicant’s skills and experience. This is a non-exempt position, paid at an hourly rate.
35-hour workweek; Monday- Friday.
This is an in-office position.
*Application Deadline: Wednesday, February 11, 2026*
Please make sure to apply for this role - even if you don’t meet 100% of the above qualifications. We welcome your application and would, in particular, like to know what about the role and our organization interested you.
Duties & Responsibilities
- Be the First Connection: Serve as the primary contact for Medicaid members by making outbound (cold) calls and conducting comprehensive assessments using the Unite Us platform to uncover Health-Related Needs (HRSN).
- Guide with Purpose: Help members navigate life-changing service that address critical areas like food security, housing stability, and transportation access.
- Coordinate Care Seamlessly: Collaborate with ICAN teams and a statewide network of community-based organizations to ensure smooth service delivery and follow-up care.
- Support Through Change: Re-screen members after major life events and ensure their evolving needs are met.
- Amplify Outcomes: Provide regular reporting to the Director of Preventive Services and participate in case conferencing to track progress and improve coordination.
- Keep Learning: Participate in all required training and agency meetings to stay informed, connected, and empowered in your role.
- Additional duties may be assigned on an as needed basis.
Education/Experience
- Associate's degree or equivalent experience in social network, health services, or community engagement is required
- Applicants with lived experience navigating health care and human services is preferred, but not required.
- This role is self-contained within one platform and does not require prior knowledge of huma service or community resource. Comprehensive tools and workflows are built into the system to support success.
- We welcome candidates with experience in sales or outbound calling, customer service or call center environments, phone-based engagement or support roles, lived experience as a recipient of service
- A valid NYS Driver's License is required, with reliable transportation.
Employee Benefits
- Health Insurance
- Dental Insurance
- Vision Insurance
- 401K Retirement Plan
- Paid Vacation Time
- Paid Sick Leave
- Paid Personal Time
- Paid Bereavement Time
- Paid Birthday Leave
- 9 Paid Holidays
- Tuition Assistance Program
- Employer Paid Life Insurance
- Long-Term Disability
- Employee Assistance Program
- Insurance Buy Back
- Employee Wellness Benefit
- Longevity Awards
Interested applicants are invited to submit a letter of interest, resume and list of professional references at our ICAN Career Center.ICAN is an equal opportunity employer.Apply Now -
Social Care Network Specialist (Syracuse)
Integrated Community Alternatives Network (ICAN), a Community-based Wraparound provider of Social and Mental Health services with emphasis on treating the client in a family context, is currently seeking innovative and experienced applicants to fill a Full-Time Social Care Network Specialist position.
We are currently looking to fill one (1) position in our Syracuse office.
The Social Care Network (SCN) Specialist will be at the forefront of human-centered care, connecting Medicaid-eligible members to vital non-medical services — from housing and nutrition to transportation and emotional well-being — that can dramatically improve their quality of life. The Specialist will adhere to and promotes the philosophy and mission of the agency by performing the following duties and responsibilities.
Salary: The annual salary range is $43,000 to $45,000. This range is an estimate based on an applicant’s skills and experience. This is a non-exempt position, paid at an hourly rate.
35-hour workweek; Monday- Friday.
This is an in-office position, with regular travel to community program sites.
*Application Deadline: Wednesday, February 11, 2026*
Please make sure to apply for this role - even if you don’t meet 100% of the above qualifications. We welcome your application and would, in particular, like to know what about the role and our organization interested you.
Duties & Responsibilities
- Be the First Connection: Serve as the primary contact for Medicaid members by making outbound (cold) calls and conducting comprehensive assessments using Unite Us platform to uncover unmet Health-Related Needs (HRSN).
- Guide with Purpose: Help members navigate life-changing services that address critical areas like food security, housing stability, and transportation access.
- Coordinate Care Seamlessly: Collaborate with ICAN teams and a statewide network of community-based organizations to ensure smooth service delivery and follow-up care.
- Support Through Change: Re-screen members after major life events and ensure their evolving needs are met.
- Amplify Outcomes: Provide regular reporting to the Director of Preventive Services and participate in case conferencing to track progress and improve coordination.
- Keep Learning: Participate in all required training and agency meeting to stary informed, connected, and empowered in your role
- Additional duties may be assigned, on an as needed basis.
Education/Experience
- Associate's degree or equivalent experience in social work, health services, or community engagement is required.
- Applicants with lived experience navigating health care and human services is preferred. but not required.
- This role is self-contained within one platform and does not require prior knowledge of human services or community resources. Comprehensive tools and workflows are built into the system to support success.
- We welcome candidates with experience in sales or outbound calling, customer service or call center environments, phone-based engagement or support roles, lived experience as a recipient of service.
- A valid NYS Driver's License is required, with reliable transportation.
Employee Benefits
- Health Insurance
- Dental Insurance
- Vision Insurance
- 401K Retirement Plan
- Paid Vacation Time
- Paid Sick Leave
- Paid Personal Time
- Paid Bereavement Time
- Paid Birthday Leave
- 9 Paid Holidays
- Tuition Assistance Program
- Employer Paid Life Insurance
- Long-Term Disability
- Employee Assistance Program
- Insurance Buy Back
- Employee Wellness Benefit
- Longevity Awards
Interested applicants are invited to submit a letter of interest, resume and list of professional references at our ICAN Career Center.ICAN is an equal opportunity employer.Apply Now -
Social Care Network Specialist (Amsterdam)
Integrated Community Alternatives Network (ICAN), a Community-based Wraparound provider of Social and Mental Health services with emphasis on treating the client in a family context, is currently seeking innovative and experienced applicants to fill a Full-Time Social Care Network Specialist position.
We are currently looking to fill one (1) position in Montgomery County.
The Social Care Network (SCN) Specialist will be at the forefront of human-centered care, connecting Medicaid-eligible members to vital non-medical services — from housing and nutrition to transportation and emotional well-being — that can dramatically improve their quality of life. The Specialist will adhere to and promotes the philosophy and mission of the agency by performing the following duties and responsibilities.
Salary: The annual salary range is $43,000 to $45,000. This range is an estimate based on an applicant’s skills and experience. This is a non-exempt position, paid at an hourly rate.
35-hour workweek; Monday- Friday.
This is an in-office position, with regular travel to community program sites.
Please make sure to apply for this role - even if you don’t meet 100% of the above qualifications. We welcome your application and would, in particular, like to know what about the role and our organization interested you.
Duties & Responsibilities
- Be the First Connection: Serve as the primary contact for Medicaid members by making outbound (cold) calls and conducting comprehensive assessments using the Unite Us platform to uncover unmet Health-Related Social Needs (HRSN).
- Guide with Purpose: Help members navigate life-changing services that address critical areas like food security, housing stability, and transportation access.
- Coordinate Care Seamlessly: Collaborate with ICAN teams and a statewide network of community-based organizations to ensure smooth service delivery and follow-up care.
- Support Through Change: Re-screen members after major life events and ensure their evolving needs are met.
- Amplify Outcomes: Provide regular reporting to the Director of Preventive Services and participate in case conferencing to track progress and improve coordination.
- Keep Learning: Participate in all required training and agency meetings to stay informed, connected, and empowered in your role.
- Additional duties may be assigned, on an as needed basis.
Education/Experience
- Associate’s degree or equivalent experience in social work, health services, or community engagement is required.
- Applicants with lived experience navigating health care and human services is preferred, but not required.
- This role is self-contained within one platform and does not require prior knowledge of human services or community resources. Comprehensive tools and workflows are built into the system to support success.
- We welcome candidates with experience in sales or outbound calling, customer service or call center environments, phone-based engagement or support roles, lived experience as a recipient of service.
- A valid NYS Driver's License is required, with reliable transportation.
Employee Benefits
- Health Insurance
- Dental Insurance
- Vision Insurance
- 401K Retirement Plan
- Paid Vacation Time
- Paid Sick Leave
- Paid Personal Time
- Paid Bereavement Time
- Paid Birthday Leave
- 9 Paid Holidays
- Tuition Assistance Program
- Employer Paid Life Insurance
- Long-Term Disability
- Employee Assistance Program
- Insurance Buy Back
- Employee Wellness Benefit
- Longevity Awards
Interested applicants are invited to submit a letter of interest, resume and list of professional references at our ICAN Career Center.ICAN is an equal opportunity employer.Apply Now -
Student Retention Specialist
School Based Services
Integrated Community Alternatives Network (ICAN), a Community-based Wraparound provider of Social and Mental Health services with emphasis on treating the client in a family context, is currently seeking innovative and experienced applicants to fill a Full-Time Student Retention Specialist position.
The Student Retention Specialist (SRS) serves various school districts under the GEAR UP grant, supporting students from 7th grade through high school graduation. The SRS will focus on improving student attendance, engagement, and academic success by identifying and supporting students who are at risk of chronic absenteeism or disengagement. The Specialist will monitor attendance patterns, academic progress, and behavioral indicators, developing individualized interventions that remove barriers to participation and promote student success.
This position serves the Rome and Utica School Districts.
Salary: The annual salary range is $47,000 to $52,000. This range is an estimate based on an applicant’s skills and experience.
This is a non-exempt position, paid at an hourly rate.*Application Deadline: Friday, February 6, 2026*
Please make sure to apply for this role - even if you don’t meet 100% of the above qualifications. We welcome your application and would, in particular, like to know what about the role and our organization interested you.
Duties & Responsibilities
- Use data-driven practices to identify and support students at risk of chronic absenteeism, disengagement or academic difficulty.
- Provide individualized, student-and-family centered interventions that address academic, social and environmental barriers to success.
- Collaborate with school staff to respond to early alerts and implement timely supports that promote student persistence and on-time graduation.
- Serve as a liaison between students, families, schools and community partners to coordinate academic and social-emotional resources.
- Conduct proactive outreach to students and families through meetings, phone calls and events to increase engagement and participation.
- Monitor student attendance, academic progress, and behavioral indicators, adjusting interventions as needed to support continuous improvement.
- Support students in goal setting, academic planning, and postsecondary readiness aligned with GEAR UP objectives.
- Maintain accurate and timely documentation of student services, interventions, and outcomes in compliance with grant and reporting requirements.
- Identify trends, service gaps and cohort needs to inform targeted programming and retention strategies.
- Participate in program evaluation, data collection and continuous improvement efforts to strengthen student outcomes.
- Promote a positive, supportive school climate by building strong relationships with students, families and school staff.
- Additional duties may be assigned on an as needed basis.
Education/Experience
- Bachelor's degree in Education, Special Education, Psychology, Social Work or related field is preferred.
- A minimum of three years relevant experience in tradition and non-tradition youth service setting required.
- An equivalent combination of education and experience will also be considered.
- A NYS valid driver's license is required.
Employee Benefits
- Health Insurance
- Dental Insurance
- Vision Insurance
- 401K Retirement Plan
- Paid Vacation Time
- Paid Sick Leave
- Paid Personal Time
- Paid Bereavement Time
- Paid Birthday Leave
- 9 Paid Holidays
- Tuition Assistance Program
- Employer Paid Life Insurance
- Long-Term Disability
- Employee Assistance Program
- Insurance Buy Back
- Employee Wellness Benefit
- Longevity Awards
Interested applicants are invited to submit a letter of interest, resume and list of professional references at our ICAN Career Center.ICAN is an equal opportunity employer.Apply Now -
Behavior Specialist (Utica City School District)
School Based Services
Integrated Community Alternatives Network (ICAN), a Community-based Wraparound provider of Social and Mental Health services with emphasis on treating the client in a family context, is currently seeking innovative and experienced applicants to fill a Full-Time Behavior Specialist position, within the Utica City School District. (Click here for program information)
The Behavior Specialist assists teachers, therapists and administrators to work with students with severe emotional and behavioral problems to reach their individual educational and therapeutic goals, as well as improve their social interactions within a school community. Organize and implement academic and experiential activities and provide therapeutic support for students in day treatment programs. Promotes the philosophy and mission of the agency by performing the following duties.
The annual salary generally ranges between $40,000-$45,000. The range is an estimate based on an applicant’s skills and experience.
This position is non-exempt and paid at an hourly rate.
*Application Deadline: February 4, 2026*
Please make sure to apply for this role - even if you don’t meet 100% of the above qualifications. We welcome your application and would, in particular, like to know what about the role and our organization interested you.
Duties & Responsibilities
- Assists in the development of the treatment plan and the identification and implementation of behavioral rules and consequences.
- Monitors, analyzes, and collaborates with teachers, therapists, other mental health staff and students in developing, implementing and monitoring individual student academic and behavioral progress and goals.
- Monitors student behavior in classroom setting based on information gathered and observed for each assigned student.
- Participates in program development, case management and supervision.
- Assists in setting limits with compassion.
- Directs students to use positive behaviors for success in the classroom and with diverse teaching styles.
- Utilizes appropriate interventions designed to help students practice coping skills, achieve academic success and eventually apply for transition back to “home” school.
- Designs, conducts and/or assists in group activities, including recording progress notes for each group and supervises lunchroom and recess, when assigned.
- Assists teachers in classroom management including: Assists Clinicians by sharing information, Meets with administrators in determining students individual educational and therapeutic goals, Supports building social interactions within a school and local community.
- Adheres to best practices in professional ethics and boundaries.
- Evaluates crisis situations and escalated behaviors and provide appropriate interventions and support.
- Obtains behavior modification by using specific behavior management techniques.
- Additional duties may be assigned on an as needed basis.
Education/Experience
- Associates Degree in Education, Special Education, Psychology, Social Work, or related field and four years relevant experience. – OR --
- Bachelor’s Degree in Education, Special Education, Psychology, Social Work, or related field required with at least two years relevant experience in traditional and non-traditional youth service setting required.
- Additional professional development in specialty areas helpful.
- Experience working with students with severe emotional and behavioral problems required. Ability to adjust to student, staff, and program needs.
Employee Benefits
- Health Insurance
- Dental Insurance
- Vision Insurance
- 401K Retirement Plan
- Paid Vacation Time
- Paid Sick Leave
- Paid Personal Time
- Paid Bereavement Time
- Paid Birthday Leave
- 9 Paid Holidays
- Tuition Assistance Program
- Employer Paid Life Insurance
- Long-Term Disability
- Employee Assistance Program
- Insurance Buy Back
- Employee Wellness Benefit
- Longevity Awards
Interested applicants are invited to submit a letter of interest, resume and list of professional references at our ICAN Career Center.ICAN is an equal opportunity employer.Apply Now -
Behavior Specialist
School Based Services
Integrated Community Alternatives Network (ICAN), a Community-based Wraparound provider of Social and Mental Health services with emphasis on treating the client in a family context, is currently seeking innovative and experienced applicants to fill a Full-Time, School-Based Behavior Specialist position.
The Behavior Specialist assists teachers, the clinical coordinator and administrators to work with students’ with severe emotional and behavioral problems to reach their individual educational and therapeutic goals, as well as improve their social interactions within a school community. Organize and implement academic and experiential activities and provide therapeutic support for students in day treatment programs. Promotes the philosophy and mission of the agency by performing the following duties.
This position will be located at the Herkimer BOCES campus.
The annual salary generally ranges from $40,000 - $43,000. This range is an estimate based on an applicant’s skills and experience.
This is a non-exempt position, paid at an hourly rate.
Shift: 35-hour workweek, Monday - Friday, following the school district schedule.*Application Deadline: Friday, January 30, 2026*
Please make sure to apply for this role - even if you don’t meet 100% of the above qualifications. We welcome your application and would, in particular, like to know what about the role and our organization interested you.
Duties & Responsibilities
- Assist in the development of the treatment plan and the identification and implementation of behavioral rules and consequences.
- Monitors, analyzes, and collaborates with teachers, therapists, other mental health staff and students in developing, implementing and monitoring individual student academic and behavioral progress and goals.
- Monitors student behavior in classroom setting based on information gathered and observed for each assigned student.
- Participates in program development, case management and supervision.
- Assists in setting limits with compassion.
- Directs students to use positive behaviors for success in the classroom and with diverse teaching styles.
- Utilizes appropriate interventions designed to help students practice coping skills, achieve academic success and eventually apply for transition back to “home” school.
- Designs, conducts and/or assists in group activities, including recording progress notes for each group and supervises lunchroom and recess, when assigned.
- Assists Clinicians by sharing information.
- Meets with administrators in determining students individual educational and therapeutic goals.
- Supports building social interactions within a school and local community.
- Adheres to best practices in professional ethics and boundaries.
- Evaluates crisis situations and escalated behaviors and provide appropriate interventions and support.
- Obtains behavior modification by using specific behavior management techniques.
Education/Experience
- Associates Degree in Education, Special Education, Psychology, Social Work, or related field and four years relevant experience or Bachelor’s Degree in Education, Special Education, Psychology, Social Work, or related field required with at least two years relevant experience in traditional and non-traditional youth service setting required.
- Additional professional development in specialty areas helpful. Ability to adjust to student, staff, and program needs. Experience working with students with severe emotional and behavioral problems required.
- Valid NYS Driver’s License is required.
Employee Benefits
- Health Insurance
- Dental Insurance
- Vision Insurance
- 401K Retirement Plan
- Paid Vacation Time
- Paid Sick Leave
- Paid Personal Time
- Paid Bereavement Time
- Paid Birthday Leave
- 9 Paid Holidays
- Tuition Assistance Program
- Employer Paid Life Insurance
- Long-Term Disability
- Employee Assistance Program
- Insurance Buy Back
- Employee Wellness Benefit
- Longevity Awards
Interested applicants are invited to submit a letter of interest, resume and list of professional references at our ICAN Career Center.ICAN is an equal opportunity employer.Apply Now -
SNUG Outreach Worker
SNUG
Integrated Community Alternatives Network (ICAN), a Community-based Wraparound provider of Social and Mental Health services with emphasis on treating the client in a family context, is currently seeking innovative and experienced applicants to fill multiple Full-Time SNUG Outreach Worker positions in the agency. (Click here for program information.)
The SNUG Street Outreach program is an evidence-based, violence reduction initiative that treats gun violence as a disease by identifying its causes and interrupting its transmission. There are currently twelve DCJS SNUG Programs across New York State. At each SNUG site, outreach teams of “credible messengers” – individuals who are hired from within the communities in which they work and have backgrounds similar to those with whom they aim to connect – mentor the highest risk youth with an emphasis on conflict mediation and violence prevention.
The SNUG Outreach Worker works to provide the community with a resource that will assist the victims of crime and improve community safety by changing behaviors, attitudes, and social norms related to gun violence. The SNUG Outreach Worker responds to shootings in the targeted community to prevent retaliation and to assist family members of those who have been injured or killed. The SNUG Outreach Worker will support the philosophy and mission of the agency by performing the following duties.
Shift: Tuesday through Thursday 11:00 am - 7:00 pm; Friday through Saturday 1:00 pm – 9:00 pm but may vary based on the needs of the program.
Annual Salary: $52,020. This is a non-exempt position, paid at an hourly rate.
*Application Deadline: Friday, January 30, 2026*
Please make sure to apply for this role - even if you don’t meet 100% of the above qualifications. We welcome your application and would, in particular, like to know what about the role and our organization interested you.
Duties & Responsibilities
- Canvas designated zones or other areas that have been identified and assigned by Supervisor.
- Visits high risk participants (must have a minimum of six in person contacts per month) to assist with overcoming any identified obstacles.
- Works with both victims and perpetrators of crime (who are often victims themselves) to provide connections to services.
- Meets with high risk youth involved in the program to set goals with an emphasis on providing educational and job opportunities. Additional services may include connection to substance use treatment, education and college prep, resume building, job readiness skills, anger management groups and positive life skills groups.
- Works with community stakeholders to educate the community about violence.
- Mediates conflicts that could lead to violence in target area.
- Engages the community, religious organizations/clergy, and local businesses through rallies and special events.
- Participates in weekly one on one supervision with management.
- Participates in weekly staff meetings.
- Enters daily log, case notes, and mediations in SNUG database.
Education/Experience
- High school diploma or general education degree (GED); or two to four years related experience and/or training; or equivalent combination of education and experience.
- Must have lived experience with background similar to the high risk youth being served by this initiative.
- Preferable that the applicant live in the targeted community and be known to the target population.
- A valid NYS Driver’s License is required.
Employee Benefits
- Health Insurance
- Dental Insurance
- Vision Insurance
- 401K Retirement Plan
- Paid Vacation Time
- Paid Sick Leave
- Paid Personal Time
- Paid Bereavement Time
- Paid Birthday Leave
- 9 Paid Holidays
- Tuition Assistance Program
- Employer Paid Life Insurance
- Long-Term Disability
- Employee Assistance Program
- Insurance Buy Back
- Employee Wellness Benefit
- Longevity Awards
Interested applicants are invited to submit a letter of interest, resume and list of professional references at our ICAN Career Center.ICAN is an equal opportunity employer.Apply Now -
Healthy Families Resource and Support Specialist
Healthy Families of Montgomery and Schoharie Counties
Integrated Community Alternatives Network (ICAN), a Community-based Wraparound provider of Social and Mental Health services with an emphasis on treating the client in a family context, is currently seeking innovative and experienced applicants to fill a Full-Time Healthy Families Montgomery County Resource and Support Specialist, within the Healthy Families Montgomery County Program (click here for Program information.)
A Healthy Families Resource and Support Specialist identifies, recruits and interviews families to assess health and social service needs of families and children to determine their level of risk. Conducts outreach and in-home recruitment, in addition to home visiting activities for expecting and new parents. The Healthy Families Resource and Support Specialist does so by performing the following duties and responsibilities.
The annual salary generally ranges between $40,000- $41,200. This rate is an estimate based on an applicant's skills and experience.
This is a non-exempt position, paid at an hourly rate.
Shift: Working hours are 8:30 am-4:30 pm, Monday through Friday for a 35 hour workweek. Must be available occasionally on evening and/or weekends, as needed programmatically.
This position is based in Montgomery and Schoharie counties.Please make sure to apply for this role - even if you don’t meet 100% of the above qualifications. We welcome your application and would, in particular, like to know what about the role and our organization interested you.
Duties & Responsibilities
- The HF Resource and Support Specialist identifies, recruits and interviews families in their home to determine level of risk, obtaining informed consent from the family and referring families to appropriate resources (including home visiting services).
- Provide interventions/referrals that are family centered and strength based directed at establishing a trusting relationship.
- Maintain a caseload and conduct regular home visits with families to assist them in strengthening their parent-child relationship.
- Assist parents in improving their skills to optimize the home environment, improving the family support system and increasing the family’s ability to problem solve and assume the role of advocate for themselves and their children.
- Assures that all records are accurate and up-to-date. HFRSS will utilize a computer and other office equipment to gather, record, retrieve, collate, copy, and disseminate information.
- Attends center meetings, case reviews, staff meetings, parent meetings, in-services, tabling events, supervisions, and other meetings/trainings as directed.
- Responsible for assisting the family in establishing goals and a plan for accomplishment of these goals.
- Responsible for assessing realistic short term and long-term goals for normal growth and development of target children.
- Responsible for working flexible hours to meet the needs of working families and availability for emergency situations.
- Establish and maintain personal and programmatic boundaries, while providing supportive services.
- Offer strong interpersonal skills and the ability to relate to individuals who may not share basic commonality including value system and behavior norms.
- Maintain confidentiality of all acquired information.
Education/Experience
- A high school diploma/GED with experience working with, or assisting, at-risk children and families in a community setting.
- Knowledge of infant and child development is preferred.
- Valid Driver’s License and reliable transportation is required.
Employee Benefits
- Health Insurance
- Dental Insurance
- Vision Insurance
- 401K Retirement Plan
- 4-Day Workweek (optional)
- Paid Vacation Time
- Paid Sick Leave
- Paid Personal Time
- Paid Bereavement Time
- Paid Birthday Leave
- 9 Paid Holidays
- Tuition Assistance Program
- Employer Paid Life Insurance
- Long-Term Disability
- Employee Assistance Program
- Insurance Buy Back
- Employee Wellness Benefit
- Longevity Awards
Interested applicants are invited to submit a letter of interest, resume and list of professional references at our ICAN Career Center.ICAN is an equal opportunity employer.Apply Now -
Youth ACT Family Peer Advocate
Youth ACT
Integrative Community Alternatives Network (ICAN), a Community-based Wraparound provider of social and mental health services with emphasis on treating the client in a family context, is currently seeking innovative and experienced applicants to fill a Full-Time Family Peer Advocate position, in the Youth ACT Program. (Click here for program information)
ICAN’s Youth Assertive Community Treatment (ACT) is a program designed to address the significant mental health needs of youth ages 10 to 21, who are at risk of entering, or returning home from, high end services, such as inpatient settings or residential services, through the use of a multi-disciplinary team.
The Family Peer Advocate (FPA) is a unique position that provides support to parents or caregivers who are raising their children with serious mental health concerns as they are personally familiar with associated challenges and available community resources. The FPA brings life experiences and skills to the position to enhance the team effort to deliver assistance to the youth as they explore the goals they would like to achieve, by performing the following duties.
The annual salary generally ranges between $39,000- $41,000. This rate is based on an applicant's skills and experience.
This is a non-exempt position, paid at an hourly rate.
Please make sure to apply for this role - even if you don’t meet 100% of the above qualifications. We welcome your application and would, in particular, like to know what about the role and our organization interested you.
Duties & Responsibilities
- As a member of the Youth ACT team, the FPA will educate caregivers about maintaining self-awareness, self-help techniques, symptom management, clarify rehabilitation and teach effective coping strategies based on their own lived experience.
- Deliver interventions and activities that meet needs, build on strengths, and achieve outcomes.
- The peer advocate must maintain consistent, ongoing communication with the entire team. The FPA must successfully complete the required ACT Institute trainings as well as obtain and maintain CANS certification.
- Work with youth on skill building, coaching, engagement, self-advocacy, self-efficacy, empowerment, and community connections and natural supports.
Education/Experience
- The applicant must: demonstrate ‘lived experience’ as the parent or primary caregiver who has navigated multiple child serving systems on behalf of their child(ren) with social, emotional, developmental, health, behavioral, and/or addiction needs. The candidate must be willing to disclose their lived experience.
- High school diploma or general education degree (GED); or two to four years related experience and/or training; or equivalent combination of education and experience.
- Credentialed Family Peer Advocate, preferred. Required to complete the Family Peer Advocate credentialing process within 12 months of hire.
- Valid NYS Driver's License Required
Employee Benefits
- Health Insurance
- Dental Insurance
- Vision Insurance
- 401K Retirement Plan
- Paid Vacation Time
- Paid Sick Leave
- Paid Personal Time
- Paid Bereavement Time
- Paid Birthday Leave
- 9 Paid Holidays
- Tuition Assistance Program
- Employer Paid Life Insurance
- Long-Term Disability
- Employee Assistance Program
- Insurance Buy Back
- Employee Wellness Benefit
- Longevity Awards
- 4 Day Work Week
Interested applicants are invited to submit a letter of interest, resume and list of professional references at our ICAN Career Center.ICAN is an equal opportunity employer.Apply Now -
Healthy Families Resource and Support Specialist
Healthy Families of Oneida County
Integrated Community Alternatives Network (ICAN), a Community-based Wraparound provider of Social and Mental Health services with an emphasis on treating the client in a family context, is currently seeking innovative and experienced applicants to fill a Full-Time Resource & Support Specialist position, within our Healthy Families Program.(click here for Program information.)
This position is located in the Rome Office.
A Healthy Families Resource and Support Specialist identifies, recruits and interviews families to assess health and social service needs of families and children to determine their level of risk. Conducts outreach and in-home recruitment, in addition to home visiting activities for expecting and new parents. The Healthy Families Resource and Support Specialist does so by performing the following duties and responsibilities.
The annual salary generally ranges between $40,000- $41,200. This rate is an estimate based on an applicant's skills and experience.
Working hours are 8:30am-4:30pm, Monday through Friday for a 35 hour workweek. Must be available occasionally on evening and/or weekends, as needed programmatically.
Please make sure to apply for this role - even if you don’t meet 100% of the above qualifications. We welcome your application and would, in particular, like to know what about the role and our organization interested you.
Duties & Responsibilities
- The HF Resource and Support Specialist identifies, recruits and interviews families in their home to determine level of risk, obtaining informed consent from the family and referring families to appropriate resources (including home visiting services).
- Provide interventions/referrals that are family centered and strength based directed at establishing a trusting relationship.
- Maintain a caseload and conduct regular home visits with families to assist them in strengthening their parent-child relationship.
- Assist parents in improving their skills to optimize the home environment, improving the family support system and increasing the family’s ability to problem solve and assume the role of advocate for themselves and their children.
- Assures that all records are accurate and up-to-date. HFRSS will utilize a computer and other office equipment to gather, record, retrieve, collate, copy, and disseminate information.
- Attends center meetings, case reviews, staff meetings, parent meetings, in-services, tabling events, supervisions, and other meetings/trainings as directed.
- Responsible for assisting the family in establishing goals and a plan for accomplishment of these goals.
- Responsible for assessing realistic short term and long-term goals for normal growth and development of target children.
- Responsible for working flexible hours to meet the needs of working families and availability for emergency situations.
- Establish and maintain personal and programmatic boundaries, while providing supportive services.
- Offer strong interpersonal skills and the ability to relate to individuals who may not share basic commonality including value system and behavior norms.
- Maintain confidentiality of all acquired information.
Education/Experience
- A high school diploma/GED with experience working with, or assisting, at-risk children and families in a community setting.
- Knowledge of infant and child development is preferred.
- Valid Driver’s License and reliable transportation is required.
Employee Benefits
- Health Insurance
- Dental Insurance
- Vision Insurance
- 401K Retirement Plan
- Paid Vacation Time
- Paid Sick Leave
- Paid Personal Time
- Paid Bereavement Time
- Paid Birthday Leave
- 9 Paid Holidays
- Tuition Assistance Program
- Employer Paid Life Insurance
- Long-Term Disability
- Employee Assistance Program
- Insurance Buy Back
- Employee Wellness Benefit
- Longevity Awards
- 4-Day Workweek (optional)
Interested applicants are invited to submit a letter of interest, resume and list of professional references at our ICAN Career Center.ICAN is an equal opportunity employer.Apply Now -
Case Planner
Integrated Community Alternatives Network (ICAN), a Community-based Wraparound provider of Social and Mental Health services with an emphasis on treating the client in a family context, is currently seeking innovative and experienced applicants to fill multiple Full-Time Case Planner positions.
The Case Planner provides direct support and intensive preventive case planning for children and families involved with Oneida County Department of Family and Community Services (OCDFCS), who may be at risk of being placed into foster care. This role utilizes a strength-based wraparound approach that involves assessing client/family needs, linking families to appropriate services, developing and monitoring individualized plans of care, and ensuring compliance with all OCDFCS, state, and federal regulations. The Case Planner acts as a liaison between families, OCDFCS, service providers, and the community, and promotes the safety, well-being, and stability of children and families. This role requires strong communication, organizational, and community engagement skills to help families achieve positive outcomes in alignment with agency philosophy and regulatory requirements.
The annual salary generally ranges between $44,000-$47,000. This range is an estimate based on an applicant’s skills and experience.
Please make sure to apply for this role - even if you don’t meet 100% of the above qualifications. We welcome your application and would, in particular, like to know what about the role and our organization interested you.
Duties & Responsibilities
- Support permanency planning efforts by working collaboratively with families, agency personnel and OCDFCS to prevent foster care placement, expedite safe reunification when placement occurs, and reduce the likelihood of re-entry into care.
- Conduct outreach to engage referred clients and families, assisting them in understanding agency philosophy, policies, and services.
- Maintain a caseload of 10-15 families, providing strength-based, family-centered, and culturally competent care and quality service to each family.
- Link clients and families to appropriate resources and services in a timely, coordinated manner. Maintain routine follow-up on linkages and referrals made.
- Review, create, and update service plans in collaboration with families, supervisors, and OCDFCS; submit revisions for approval prior to implementation.
- Schedules routine review meetings to update and discuss progress.
- Schedule and facilitate monthly team meetings with families, service providers, and other relevant stakeholders.
- Conduct at least 2 contacts per month (one home visit and one face-to-face contact) with each child/family on caseload.
- Serve as a liaison between client/family, OCDFCS, agency personnel, and community service providers as needed.
- Identify and utilize formal and informal community supports and networks to meet client/family needs.
- Maintain accurate, timely documentation and comprehensive client files in accordance with OCDFCS, ICAN, state and federal regulations.
- Attend all required meetings, court appearances, and conduct face-to-face client contacts as required.
- Participate in agency in-services, workshops, and seminars as required.
- Report incidents promptly and engage in quality improvement initiatives as directed by the supervisor.
- Travel within the county to meet clients in their homes, schools, or other relevant settings.
- Trainings as necessary and scheduled.
- Additional duties may be assigned, on an as needed basis.
Education/Experience
- Bachelor's Degree in Human Services or related field;
- Plus at least one year of experience working with youth and their families.
- Experience working in child welfare setting preferred.
- A valid NYS Driver's License is required.
Employee Benefits
- Health Insurance
- Dental Insurance
- Vision Insurance
- 401K Retirement Plan
- 4-Day Workweek (optional)
- Paid Vacation Time
- Paid Sick Leave
- Paid Personal Time
- Paid Bereavement Time
- Paid Birthday Leave
- 9 Paid Holidays
- Tuition Assistance Program
- Employer Paid Life Insurance
- Long-Term Disability
- Employee Assistance Program
- Insurance Buy Back
- Employee Wellness Benefit
- Longevity Awards
Interested applicants are invited to submit a letter of interest, resume and list of professional references at our ICAN Career Center.ICAN is an equal opportunity employer.Apply Now -
Development Coordinator
Integrated Community Alternatives Network (ICAN), a Community-based Wraparound provider of Social and Mental Health services with emphasis on treating the client in a family context, is currently seeking innovative and experienced applicants to fill a Full-Time Development Coordinator position.
The Development Coordinator plays an active role as part of the ICAN Development Team, in building and strengthening relationships with donors, partners, ant the broader community. This position coordinates fundraising, engagement, and outreach activities and works collaboratively with staff and volunteers to advance the organization's mission. The role offers flexibility in responsibilities and opportunities to grow within the nonprofit development and community engagement.
The annual salary generally ranges between $50,000-$55,000. This range is an estimate based on an applicant’s skills and experience.
Non-Exempt, paid at an hourly rate.
35-hour workweek, Monday - FridayPlease make sure to apply for this role - even if you don’t meet 100% of the above qualifications. We welcome your application and would, in particular, like to know what about the role and our organization interested you.
Duties & Responsibilities
- Collaborate as part of the development team to help plan and carry out annual fundraising strategies and priorities.
- Build and maintain positive relationships with donors, supporters, and community partners.
- Coordinate donor communications, acknowledgment, and outreach activities.
- Maintain donor information and records to ensure accurate and meaningful engagement.
- Carry out stewardship activities that help donors stay connected to the agency.
- Coordinate elements of individual giving and community fundraising efforts.
- Participate in donor cultivation and solicitation activities.
- Assist with preparing fundraising materials and tracking gifts and commitments.
- Help monitor fundraising progress and contribute to basic reporting and follow up.
- Coordinate community events, gatherings, and engagement activities.
- Manage communication, logistics, and follow-up related to events.
- Engage volunteers and partners involved in events or outreach efforts.
- Help create welcoming, inclusive, and positive experiences for attendees and supporters.
- Carry out fundraising and engagement initiatives in collaboration with the team.
- Coordinate schedules, timelines, and related activities.
- Prepare basic reports, tracking tools, and documentation.
- Performs other duties as assigned.
Education/Experience
- Bachelor's Degree in Business, Non-profit Management, or related field such as Communications, Public Relation or Marketing.
- A minimum of three years of development or related experience. Will consider a combination of the above education and experience.
- A valid NYS Driver's License is required.
Employee Benefits
- Health Insurance
- Dental Insurance
- Vision Insurance
- 401K Retirement Plan
- 4-Day Workweek (optional)
- Paid Vacation Time
- Paid Sick Leave
- Paid Personal Time
- Paid Bereavement Time
- Paid Birthday Leave
- 9 Paid Holidays
- Tuition Assistance Program
- Employer Paid Life Insurance
- Long-Term Disability
- Employee Assistance Program
- Insurance Buy Back
- Employee Wellness Benefit
- Longevity Awards
Interested applicants are invited to submit a letter of interest, resume and list of professional references at our ICAN Career Center.ICAN is an equal opportunity employer.Apply Now -
Children's Crisis Residence Clinician (Part-Time)
Children's Crisis Residence
Integrated Community Alternatives Network (ICAN), a Community-based Wraparound provider of Social and Mental Health services with emphasis on treating the client in a family context, is currently seeking innovative and experienced applicants to fill a Part-Time Clinician position, in our new Children's Crisis Residence Program. (Click here for program information.)
The Children's Crisis Residence is a short-term, therapeutic residential program designed to support youth ages 10-17 experiencing emotional, behavioral, or mental health crises. The residence provides a structured, safe environment where children receive individualized care, including crisis intervention, counseling, and daily living support. The goal is to stabilize the child, address immediate mental health needs, and prepare them for a successful transition back to their home or to a long-term care setting. The program works collaboratively with families and mental health professionals to ensure continuity of care and long-term stability.
The Clinician is responsible for providing treatment to children and their families to support identified treatment goals and targeted service interventions. The Clinician will address the clinical needs of the children and the complex needs of the entire family unit.
This is an non-exempt position, paid an hourly rate of $31.00- $33.00.
This is a Part-Time position, with up to 20 hours a week; to include afternoon and evenings during the week while children are in school, and can include weekend hours as needed.
Please make sure to apply for this role - even if you don’t meet 100% of the above qualifications. We welcome your application and would, in particular, like to know what about the role and our organization interested you.
Duties & Responsibilities
- Complete assessments, and documentation, provide individual/family/group therapy, treatment planning, servicing planning monitoring, and crisis management.
- Address the clinical needs of the children and the complex needs of the entire family unit. Treatment interventions utilized by this team member must be individualized to the child and family, as well as evidence-based, and Trauma-Informed.
- Link the youth and their families to necessary resources and services in a timely and coordinated manner.
- Consistently demonstrates a strength-based approach and Trauma Informed Care.
- Assist with providing therapeutic communication and interactions with youth/families for the purpose of alleviating symptoms or functional limitations associated with a child/youth’s behavioral health diagnosis, reversing or changing maladaptive patterns of behavior, encouraging personal growth and development, and supporting the child/youth’s capacity to achieve developmental milestones.
- Provide crisis response, which includes a rotating on-call schedule among the Director and Nurse. On-call will occur when the needs of a child, or a group of children, exceed the capacity of the staff present on site.
- Ensure outreach efforts to support families in their service provisions.
- Coordinate treatment team meetings for the youth and their families.
- Engage youth and assist families with an understanding of agency philosophy and policies.
- Participate in training sessions and stay current with training updates as required.
- Attends agency in-services, workshops and seminars as required.
- Participates in bi-weekly supervision.
- Completes all required documentation in a comprehensive and timely manner.
- Additional duties may be required, on an as needed basis.
Education/Experience
- Individuals must be 21 years of age or older.
- Professional License by the New York State Education Department is required and operates within the practitioner’s scope of practice as defined by New York State law. This license includes that of a licensed social worker (LMSW), Licensed Clinical Social Work (LCSW), licensed marriage and family therapist (LMFT), licensed mental health counselor (LMHC), or licensed creative art therapist (LCAT).
- At least 3-5 years of experience working with children and youth with significant emotional disorders, severe mental, emotional, and behavioral impairments histories of hospitalization, and families with complex, multi-system needs, in crisis, with children in a mental health setting, or related experience.
- Experience with providing evidence-based treatments and familiarity with evidence-based practices is crucial to this role.
- All staff must be cleared with the New York State Central Registry, New York State Justice Center, and complete a background check/fingering printing in accordance with 14 NYCRR Part 550 regarding criminal background checks, and NYS Social Services Law Section 424 regarding the child abuse and neglect registry.
- Valid New York State driver's license and reliable transportation is required.
Employee Benefits
- 401K Retirement Plan
- Tuition Assistance Program
- Employee Assistance Program
- Longevity Awards
- NYS Sick Leave
Interested applicants are invited to submit a letter of interest, resume and list of professional references at our ICAN Career Center.ICAN is an equal opportunity employer.Apply Now -
Youth Care Coordinator
Children’s Care Management
Integrated Community Alternatives Network (ICAN), a Community-based Wraparound provider of Social and Mental Health services with an emphasis on treating the client in a family context, is currently seeking innovative and experienced applicants to fill a Full-Time Youth Care Coordinator position, within the Children's Health Homes program (click here for Program information.)
The Youth Care Coordinator conducts and schedules assessments, referrals, advocacy and supports, counseling, education of patients and enrollees and care team members assuring the patient receives quality services to maintain optimum healthcare needs without barriers. The Youth Care Coordinator adheres to and promotes the philosophy of the company by performing the duties listed below.
Annual Salary: $44,000, Non-Exempt, paid at an hourly rate.
35-hour workweek, Monday - FridayPlease make sure to apply for this role - even if you don’t meet 100% of the above qualifications. We welcome your application and would, in particular, like to know what about the role and our organization interested you.
Duties & Responsibilities
- Responsible for outreach and engagement to formally enroll referred children into the care management program.
- Conducts assessments, evaluates needs, establishes and maintains care plan and maintains referrals for enrollees. Ensures supports are in place inclusive of peer and family contacts.
- Develops Interim Plan of Care based on preliminary clinical information and assigned level that will identify linkages and services immediately required, based on information received from referral sources if applicable.
- Ensures all initial linkages are established and maintained.
- Collaborates with all services providers and establishes team communication plan.
- Monitors goals on a continuing basis and that team is communicating.
- Monitors and ensures that care plan is relevant to health home policies and procedures.
- Consults with family members and social supports to maintain support consistency.
- Advocates for additional services and linkages as appropriate.
- Maintains current care management documentation and information regarding care management activities within the required health IT system.
Education/Experience
- Bachelor's degree (B.A.) in human services or mental health field from a four-year college or university.
- At least two years experience in Human Services, primarily Mental Health and Substance Abuse.
- A valid NYS Drivers License is required.
Employee Benefits
- Health Insurance
- Dental Insurance
- Vision Insurance
- 401K Retirement Plan
- 4-Day Workweek (optional)
- Paid Vacation Time
- Paid Sick Leave
- Paid Personal Time
- Paid Bereavement Time
- Paid Birthday Leave
- 9 Paid Holidays
- Tuition Assistance Program
- Employer Paid Life Insurance
- Long-Term Disability
- Employee Assistance Program
- Insurance Buy Back
- Employee Wellness Benefit
- Longevity Awards
Interested applicants are invited to submit a letter of interest, resume and list of professional references at our ICAN Career Center.ICAN is an equal opportunity employer.Apply Now -
Youth ACT Mental Health Professional
Youth ACT
Integrated Community Alternatives Network (ICAN), a Community-based Wraparound provider of Social and Mental Health services with emphasis on treating the client in a family context, is currently seeking innovative and experienced applicants to fill a Full-Time Youth ACT Mental Health Professional position.
ICAN’s Youth Assertive Community Treatment (ACT) is a program designed to address the significant mental health needs of youth ages 10 to 21, who are at risk of entering, or returning home from, high end services, such as inpatient settings or residential services, through the use of a multi-disciplinary team.
The Mental Health Professional is responsible for providing treatment to children and their families to support identified treatment goals and targeted service interventions. The Licensed Mental Health Professional will address the clinical needs of the children and the complex needs of the entire family unit. Will adhere to and promote the philosophy and mission of the company by performing the following duties.
The annual salary generally ranges between $64,000-$70,000. This range is an estimate based on an applicant’s skills and experience.
Please make sure to apply for this role - even if you don’t meet 100% of the above qualifications. We welcome your application and would, in particular, like to know what about the role and our organization interested you.
Duties & Responsibilities
- Provide case contacts, which include home visits. Complete assessments, provide individual/family/group therapy, treatment planning, monitoring and crisis management.
- Address the clinical needs of the children and the complex needs of the entire family unit. Treatment interventions utilized by this team member must be individualized to the child and family, as well as evidence-based.
- Assist with providing therapeutic communication and interactions with youth/families for the purpose of alleviating symptoms or functional limitations associated with a child/youth’s behavioral health diagnosis, reversing or changing maladaptive patterns of behavior, encouraging personal growth and development, and supporting the child/youth’s capacity to achieve age–appropriate developmental milestones.
- Provides crisis response, which includes a rotating on call schedule amongst the ACT team members.
- Participation in daily morning team meetings and bi-weekly supervision.
- They must successfully complete the required ACT Institute trainings as well as obtain and maintain CANS certification
Education/Experience
- Professional License by the New York State Education Department is required and operating within the practitioner’s scope of practice as defined by New York State law. This license includes that of a licensed social worker (LMSW), licensed marriage and family therapist (LMFT), licensed mental health counselor (LMHC), or licensed creative art therapists (LCAT).
- At least 3-5 years of experience working with children and youth with significant emotional disorders, severe mental, emotional and behavioral impairments (commensurate with RTF or CR level of care), histories of hospitalization, and families with complex, multi-system needs, in crisis, with children in a mental health setting, or related experience.
- Experience with providing evidence-based treatments and familiarity with evidence-based practices is crucial to this role.
- Valid NYS Drivers License required
Employee Benefits
- Health Insurance
- Dental Insurance
- Vision Insurance
- 401K Retirement Plan
- 4-Day Workweek (optional)
- Paid Vacation Time
- Paid Sick Leave
- Paid Personal Time
- Paid Bereavement Time
- Paid Birthday Leave
- 9 Paid Holidays
- Tuition Assistance Program
- Employer Paid Life Insurance
- Long-Term Disability
- Employee Assistance Program
- Insurance Buy Back
- Employee Wellness Benefit
- Longevity Awards
Interested applicants are invited to submit a letter of interest, resume and list of professional references at our ICAN Career Center.ICAN is an equal opportunity employer.Apply Now -
Play Ambassador, Utica Children's Museum (Part-Time)
Integrated Community Alternatives Network (ICAN), a Community-based Wraparound provider of Social and Mental Health services with emphasis on treating the client in a family context, is currently seeking innovative and experienced applicants to fill multiple Part-Time positions for Play Ambassadors with our Children's Museum.
The Play Ambassador position currently relates to Mobile Museum programming which operates year-round and will continue once the new museum is open and operating. A Play Ambassador serves as a facilitator by providing exceptional customer service, implementation of key early childhood education and developmental frameworks, and by ensuring safety practices are maintained in order to foster a fun, playful, stimulating, and inclusive environment for all children and families. The Play Ambassador will promote the philosophy and mission of the agency by performing the following duties.
Hourly rate: $16.00-$20.00 /hour
Shift: Hours may vary throughout the week, Evenings and weekends may be required.
Please make sure to apply for this role - even if you don’t meet 100% of the above qualifications. We welcome your application and would, in particular, like to know what about the role and our organization interested you.
Duties & Responsibilities
- Responsible for activating exhibits and inspire learning through museum programs, such as arts and crafts, music, drama, physical movement, storytelling and cooperative games.
- Assist with facilitating school visits, summer camps, private events and community outreach with the Mobile Museum.
- Perform unloading and loading of vehicle, set-up and break down of exhibits and activities specific to Mobile Museum programs and events.
- Participate in routine checks, monitor exhibits, reset props, remove unsafe objects, support basic maintenance and cleaning, and report needs to management.
- Proactively engage guests and initiate conversations to provide positive, active engagement of children and families with exhibits and programs.
- Ensure appropriate exhibits and supplies are secured in the vehicle based on each event or location.
- Communicate with management when supplies are needed.
- Ability to calmly and effectively handle emergency situations.
Education/Experience
- Applicants must be 18 years of age or older.
- Minimum High School Diploma or equivalent preferred, but not required.
- Experience working with a child/family audience in a customer service environment or similar role (this includes relevant paid and unpaid work/volunteer/community work).
- Course-work in Early Learning or Childhood Development (0-10 years old) a plus.
- Experience working or volunteering with children in an educational or recreation setting.
- Valid NYS Driver's License is required or Reliable Transportation.
Employee Benefits
- 401K Retirement Plan
- NYS Paid Sick Leave
- Employee Assistance Program
- Employee Wellness Benefit
- Longevity Awards
- Voluntary Benefits
Interested applicants are invited to submit a letter of interest, resume and list of professional references at our ICAN Career Center.ICAN is an equal opportunity employer.Apply Now